Frequently Asked Questions
Answers to the most common questions from our users
Register on the website, enable two-factor authentication, deposit funds via any available method, and activate an investment package.
Our AI bot analyzes market data in real time, identifies optimal entry and exit points, and executes trades automatically with high speed and precision.
Vaelon was created by an international team of experts in crypto trading, fintech, and automation. The company is registered in the UK and adheres to investor protection standards.
• Fully automated trading strategies by AI bots
• Minimal investor involvement
• Professional asset management
• Transparent terms with no hidden fees
All investments carry market risk. Using AI technologies helps adapt strategies in real time and mitigate potential losses.
No experience is required. The intuitive interface and fully automated tools allow you to start investing immediately after registration and deposit.
Vaelon is a crypto asset management platform where AI bots automatically execute trades to manage investment packages.
The minimum investment is $10; there is no maximum limit.
We accept BTC, ETH, LTC, SOL, TRX, BNB, XRP, USDT.TRC20, USDT.BEP20, USDC.TRC20, and USDC.BEP20.
Rates are based on Binance market prices and update approximately every 60 seconds.
Anyone aged 18 or older.
Profit depends on the package: daily returns range from 2.2% to 4.0% per day, depending on duration and chosen AI strategy.
Vaelon secures user data with industry-leading encryption, two-factor authentication, and regular security audits.
We employ a multi-layer security system: automated monitoring, manual transaction checks, and built-in anti-fraud mechanisms.
Immediately change your password, enable multi-factor authentication, and contact support.
Account recovery is done via email verification and multi-factor authentication (e.g., Google Authenticator).
Our investor protection policy ensures operational transparency, GDPR compliance, full risk disclosure, and no promise of guaranteed returns.
We use AI algorithms to monitor transactions in real time, detect anomalies, and respond swiftly to suspicious activity.
The platform accepts all major cryptocurrencies: BTC, ETH, LTC, DOGE, BNB, as well as stablecoins USDT (BEP20/TRC20) and USDC.
No. Vaelon does not charge any fees for deposits, withdrawals, or activating investment packages.
Minimum withdrawal amounts depend on the asset: BTC — 0.001 BTC, ETH — 0.02 ETH, LTC — 0.11 LTC, SOL — 0.07 SOL, TRX — 3.5 TRX, BNB — 0.015 BNB, XRP — 4.45 XRP, USDT.TRC20 — 100, USDT.TRC20 — 100, USDC.TRC20 — 100, USDC.TRC20 — 100, USDT.BEP20 — 1, USDT.BEP20 — 1, USDC.BEP20 — 1, USDC.BEP20 — 1.
Withdrawal requests are processed manually and can take up to 24 hours.
No. There is no limit on the maximum withdrawal amount.
Yes. You may deposit any supported tokens, which are automatically converted to USD at the current market rate.
Complete the registration form on the website by providing a valid email and secure password. Confirm your email address, then log in using your credentials.
Click the "Forgot password?" link on the login page. You will receive an email with instructions to reset your password.
The platform is compatible with the latest versions of Chrome, Firefox, Safari, and Edge. The interface is optimized for both desktop and mobile browsers.
At the moment, there is no mobile app. You can use the responsive web interface. A dedicated mobile application will be released soon.
By default, notifications for all transactions are sent to your registered email. Additional notification settings will be available in your dashboard.
You can contact support via the chat in your dashboard, the contact form on the website, or by emailing support@vaelon.net.